This subsection details minimum requirements for Clayton State University around the availability of data resources. Assets of Clayton State University should be available commensurate with their operational importance. For all data domains and their respective data systems, the organization should document and socialize to data users the expectations and processes around the availability of each data resource including, but not limited to:

  • The periods of time data are available.
  • Expectations for “uptime” (percent of time data is available) if appropriate.
  • Modes of access (types of devices, etc.) that are provided for.
  • Communications plan around both planned and unplanned system downtime; and,
  • Method for users to report an unexpected lack of availability of data or data systems.
  • Clayton State Systems Status